NextGen Privacy Policy

Our website address is: https://imnextgen.com

At NextGen, we value the privacy of our customers, employees, and partners. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with global data protection laws, including the General Data Protection Regulation (GDPR) and other applicable privacy regulations.

By using our website, products, or services, you consent to collecting and using information as described in this policy.

1. Information We Collect

We collect personal information necessary to provide our services, improve user experience, and ensure compliance with legal requirements. The types of information we collect include:

• Personal Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when signing up for our services or communicating with us
• Technical Information: We collect data related to your use of our website, such as your IP address, browser type, operating system, and browsing history. We may also use cookies and similar technologies to track user activity and enhance the website experience
• Usage Data: Information about how you interact with our services, including activity logs, preferences, and settings
• Payment Information: When you purchase services, we collect payment details necessary to process the transaction, such as credit card numbers or other payment methods. All payment data is securely processed and stored by trusted third-party payment processors

2. How We Use Your Information

NextGen uses your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our cloud services, AI solutions, and other products
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Personalization: To customize your user experience, based on your preferences and interactions with our services
• Marketing and Promotional Activities: With your consent, we may send marketing communications about our latest services, events, and offers. You can opt out of these communications at any time
• Security: To protect our users, systems, and data from unauthorized access, fraud, and other malicious activity
• Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes

3. How We Share Your Information

NextGen does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We work with trusted partners who help us deliver our services, such as cloud infrastructure providers, payment processors, and cybersecurity vendors. These partners are required to adhere to strict confidentiality agreements and data protection standards
• Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, and security of NextGen, its users, or the public
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity

4. Data Security

NextGen employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encryption, secure servers, firewalls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct your information if it is inaccurate
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Opt-Out: You can opt out of marketing communications at any time by following the instructions in the email or contacting us directly

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

NextGen
Email: contact@nextgen.com
Phone: +91 981 910 0024

This policy is effective as of 01 Oct 2024 and may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your privacy.